Norwegian was founded in 1993 and is the sixth largest low-cost airline in the world with around 7000 employees.
With over 110 B737 aircraft flying fully paperless with aircraft attached EFB’s the pilots have all the information, data
and tools they need.
Norwegian is also constantly changing and expanding with more AOC’s and aircraft and it is a challenging task to comply with the different Aviation Authority requirements.
FlightDeck Software has been our companion from the beginning of our EFB program in 2008-2009.
They have developed an EFB system that fits our needs perfectly.
They never stop to amaze us with their ability to quickly “turn around” and develop the software and solutions that we need.
Their knowledge of the aviation industry and their ability to understand what we need is unique.

When we in West Atlantic Sweden had decided to go for an EFB solution for our three different aircraft fleets, we invited four different companies that offered EFB solutions for airlines. We described in detail our high demands that we expected on an EFB system, such as customer support, functionality, rehabilitee and flexibility for different modifications between aircraft types.

After product demonstrations, interviews and contract negotiations with all four EFB-system suppliers, it was obvious that only one EFB supplier could deliver the system that we desired within a reasonable cost solution together with our high demands.

Flight Deck Software (FDS) with their long EFB experience together with several other major airlines was the outstanding winner for our EFB solution.
Flight Deck Software have given us all the support and assistance that we could ask for during the approval process with the SCAA.
The same goes for the support after the implementation. Now it´s more of modification and efficiency of the EFB system.

One very important and positive ability that we have experienced with FDS, is that updates to the EFB-system has very short lead times from when the decision have been taken to the updated EFB- system.
The commercial agreement between FDS and West Atlantic Sweden have all been within the budget from start of the project. No extra payments to cover unpredictable programming costs. I must say that FDS have been very generous and flexible in these matters.

I hereby strongly recommend FlightDeck Software AB to any air operator that is planning to implement an EFB solution!